Privacy Policy

At All Hands Home Care, your privacy is our priority. We are committed to protecting the personal and confidential information of our clients, employees, and job applicants. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, apply for a position, or inquire about our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, and other contact details.

Employment Information: Resume, work history, certifications, background check consent, and references.

Client Information: Contact details and care-related information necessary to provide home care services.

Technical Information: Automatically collected data such as your IP address, browser type, and site usage patterns.

2. How We Use Your Information

Your information is used to:

Process employment applications and verify qualifications

Communicate with clients, applicants, and staff

Deliver and improve home care services

Maintain accurate business and legal records

Comply with applicable laws and healthcare regulations

We do not sell or rent personal information to any third parties.

3. Data Storage and Security

We implement strict administrative, physical, and technical safeguards to ensure your information remains secure. Access to personal and medical data is limited to authorized personnel only, in accordance with privacy and security standards.

4. HIPAA Compliance

As a home care provider, All Hands Home Care complies fully with the Health Insurance Portability and Accountability Act (HIPAA).
All personal health information (PHI) is collected, stored, and transmitted in compliance with HIPAA regulations to ensure confidentiality, integrity, and security. PHI will only be disclosed when authorized by you, or as required by law, to deliver care and support services.

5. Sharing of Information

We may share limited information only when necessary to:

Conduct background checks or employment verifications (with your consent)

Comply with legal or regulatory requirements

Collaborate with trusted partners who assist in delivering our services (under strict confidentiality agreements)

6. Your Rights

You have the right to:

Access and review your personal information

Request corrections or updates to inaccurate data

Withdraw consent for data use (where applicable)

Request information on how your PHI is used or shared

Requests may be made by email at info@allhandshomecaremi.com or in writing to our mailing address.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on our website with the new effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:

All Hands Home Care, LLC
Attn: Privacy Officer
PO Box 88221
Grand Rapids, MI 49512
United States
Phone: 877-313-4656

Fax number: 866-560-2194 
Email: info@allhandshomecaremi.com